Privacy Policy for Royal Breeze Hotel

Last Updated: 14 jun 2024

1. Introduction

Welcome to the Royal Breeze Hotel. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use and protect this data, and your rights regarding your personal information.

2. Information We Collect

We collect various types of personal information to provide and improve our services. This includes:

• • Contact Information: Name, address, phone number, email address.

• • Booking Information: Reservation details, payment information, special requests, and preferences.

• • Identity Information: Passport number, ID card details (for check-in purposes).

• • Technical Information: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.

• • Feedback and Reviews: Comments and reviews provided by you.

3. How We Use Your Information

We use your personal data for the following purposes:

• • Booking and Reservation Management: To process and confirm your reservations.

• • Communication: To send you booking confirmations, updates, and respond to your inquiries.

• • Personalization: To provide a personalized experience during your stay, including special requests and preferences.

• • Improving Our Services: To analyze and improve our services and customer experience.

• • Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your personal information with:

• • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.

• • Legal Authorities: When required by law or to protect our rights and property.

• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes the use of encryption, firewalls, and secure servers.

6. Your Rights

You have the following rights regarding your personal information:

• • Access: The right to request access to the personal data we hold about you.

• • Rectification: The right to request correction of inaccurate or incomplete data.

• • Erasure: The right to request deletion of your personal data under certain circumstances.

• • Restriction: The right to request restriction of processing your personal data.

• • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

• • Objection: The right to object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect technical information and improve your experience on our website. You can control cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

9. Force Majeur:

Please note that we take into account all possible emergencies which might lead to cancelation during your stay or even checking out earlier.

Due to the fact that we will not be able to sell your room(s) anymore we charge a %15 administration fee of your total stay cost.

Thank you for your understanding.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Royal Breeze Hotel
Waterkant 78
Paramaribo, Suriname
Email: info@royalbreezeparamaribo.com
Phone: +597421640